According to the news on November 26th, the Shandong Provincial Market Supervision Bureau of China released the results of the 2024 supervision and random inspection on the product quality of refrigerators. The results showed that 3 batches of refrigerators were unqualified, and there were unqualified situations in the products produced or sold by some enterprises.
This once again reminds us that we need to carefully screen when purchasing refrigerated refrigerators. Even the refrigerators of brands with high rankings have been reported to be unqualified.
In modern households and commercial places, refrigerated refrigerators play an extremely important role. There is a wide variety of refrigerator products on the market with uneven quality and different prices. The sales volume in 2024 was remarkable. How to judge whether they are qualified has become the focus of consumers’ attention. To determine whether a refrigerated refrigerator is qualified, you can refer to the following 4 key points:
1.Check label certifications (such as EU CE certification, US UL certification, FCC certification, China CCC certification, Australian SAA certification, etc.).
Labels are an important basis for judging the qualification of refrigerated refrigerators. The labels should be clear, complete and accurate. Label certifications in different countries are also different, including basic information such as the product model, specification, rated voltage, rated power and energy efficiency grade.
Note: There are also genuine and fake labels for refrigerated refrigerators. You can query and judge on the Internet and learn the real product information through formal channels. If there is no problem with the labels, don’t ignore the following issues either.
2.Verify the nameplate information
Both imported and exported refrigerators need to be marked with nameplate information, which usually includes the detailed information of the manufacturer, such as name, address, contact information, etc. If the verified nameplate information is inaccurate, there may be counterfeit and shoddy products. Of course, suppliers with their own brands will not forge, and most of them have their own trademarks and property rights.
The reason for paying attention to the nameplate information is that some refrigerator products that are not through the whole container channel may have various problems. Having a real nameplate is beneficial to after-sales service and safeguarding rights. On the contrary, the risks are greater.
3.The internal quality of the refrigerator reflects the product quality
Imported commercial refrigerators and freezers need to be carefully inspected. Check whether there are obvious defects on the appearance, such as scratches, paint peeling, deformation, etc. Generally, the corners of the cabinet should be round and smooth, and at the same time, the door seals should fit tightly without gaps or damage.
If there are many defects on the appearance, it is very likely that there are also problems in aspects such as the internal structure and the installation of parts. These problems can only be found after the machine operates normally. Generally, if there are problems, it is better to find them early so that they can be solved as soon as possible.
Note: Although the appearance cannot completely determine the internal quality of the refrigerator, it can also reflect the product quality to a certain extent.
4.A sound after-sales service is equally crucial
Purchasing commercial refrigerators is not a once-and-for-all thing. It is inevitable that various problems will occur during the use process, such as compressor refrigeration failures, excessive machine noise and other problems. Facing a series of problems requires good after-sales service.
To judge the after-sales service, you can consider the following 5 points:
① Whether you can contact the after-sales service in a timely manner. For example, it is very important to get an after-sales reply through the consultation hotline, email, etc.
② Helping users solve problems. If the commercial refrigerator you purchased has problems and the after-sales service can solve the problems when you contact them, it is reliable. Otherwise, you need to be cautious in the future.
③ Look at the reputation of the supplier. Query on the Internet. For example, search “How is the service of a certain supplier?” on Google, and there will be user feedback. You can also query user evaluations through the online flagship store. If there are many bad reviews, it means it is unreliable.
④ Pay attention to the feedback of old customers. If you want to know how the service of this company is, you can contact the customers who have bought the products of this company. It is also a good idea to listen to their opinions.
⑤ Query the number of after-sales service outlets. The more the number, the more reliable it is.
When purchasing refrigerated refrigerators, purchasers should not only focus on prices and brands, but also carefully check the product labels, nameplates, after-sales service and appearance quality, etc., and make a comprehensive consideration to accurately judge whether the refrigerated refrigerators are qualified, so as to purchase products with reliable quality, excellent performance and good after-sales service. At the same time, they also need to learn more purchasing experience.
Post time: Nov-27-2024 Views: